- Get started
- Accessibility
- Eco-Tips
- Understand the printer parts
- Front view
- Printing supplies area
- Back view
- Use the printer control panel
- Overview of buttons and lights
- HP Officejet Pro 8500A (A910a-f)
- HP OfficeJet Pro 8500A (A910g-z)
- Control-panel display icons
- Change printer settings
- Select the mode
- Change printer settings
- Finding the printer model number
- Select print media
- Recommended papers for printing and copying
- Recommended papers for photo printing
- Tips for selecting and using media
- Load an original on the scanner glass
- Load an original in the automatic document feeder (ADF)
- Load media
- Load standard-size media
- Load envelopes
- Load cards and photo paper
- Load transparencies
- Load custom-size media
- Insert a memory device
- Install the accessories
- Install the duplexer
- Install Tray 2
- Turn on accessories in the printer driver
- To turn on accessories on Windows computers
- To turn on accessories on Macintosh computers
- Maintain the printer
- Clean the scanner glass
- Clean the exterior
- Clean the automatic document feeder
- Turn the printer off
- HP Digital Solutions
- What are HP Digital Solutions?
- HP Direct Digital Filing
- HP Digital Fax
- Requirements
- Set up the HP Digital Solutions
- Set up HP Direct Digital Filing
- Set Up Scan to Network Folder
- Set Up Scan to E-mail
- Set Up HP Digital Fax
- Use the HP Digital Solutions
- Use HP Scan to Network Folder
- Use Scan to E-mail
- Use HP Digital Fax
- Web
- HP Apps
- Marketsplash by HP
- Solve a problem
- HP support
- Obtain electronic support
- HP support by phone
- Before you call
- Phone support period
- Telephone support numbers
- After the phone support period
- General troubleshooting tips and resources
- Solve printing problems
- The printer shuts down unexpectedly
- Alignment fails
- The printer is not responding (nothing prints)
- Printer takes a long time to print
- Blank or partial page printed
- Something on the page is missing or incorrect
- Placement of the text or graphics is wrong
- Solve print quality problems
- General print quality troubleshooting
- Meaningless characters print
- Ink is smearing
- Ink is not filling the text or graphics completely
- Output is faded or dull colored
- Colors are printing as black and white
- Wrong colors are printing
- Printout shows bleeding colors
- The printout has a horizontal band of distortion near the bottom of a borderless print
- Colors do not line up correctly
- Text or graphics are streaked
- Something on the page is missing or incorrect
- Printhead maintenance
- To check printhead health
- To print the print quality diagnostic page
- To align the printheads
- To calibrate the linefeed
- To clean the printheads
- To clean the printhead contacts manually
- To replace the printheads
- Solve paper-feed problems
- Solve copy problems
- No copy came out
- Copies are blank
- Documents are missing or faded
- Size is reduced
- Copy quality is poor
- Copy defects are apparent
- The printer prints half a page, then ejects the paper
- Paper mismatch
- Solve scan problems
- Scanner did nothing
- Scan takes too long
- Part of the document did not scan or text is missing
- Text cannot be edited
- Error messages appear
- Scanned image quality is poor
- Scan defects are apparent
- Solve fax problems
- Solve problems using HP Web sites and services
- Solve problems using HP Web services
- Solve problems using HP Web sites
- Solve HP Digital Solutions problems
- Solving HP Direct Digital Filing problems
- Common problems
- Unable to scan to network folder
- Unable to scan to e-mail
- The sharing dialog box is different after setting up HP Direct Digital Filing
(Windows) - Solving HP Digital Fax problems
- Solve memory device problems
- The printer cannot read the memory device
- The printer cannot read photos on the memory device
- Solve wired (Ethernet) network problems
- General network troubleshooting
- Network port created does not match printer IP address (Windows)
- Solve wireless problems
- Basic wireless troubleshooting
- Advanced wireless troubleshooting
- Step 1: Make sure your computer is connected to your network
- Step 2: Make sure that the printer is connected to your network
- Step 3: Check to see if the firewall software is blocking communication
- Step 4: Make sure the printer is online and ready
- Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only) - Step 6: Make sure the HP Network Devices Support service is running
(Windows only)
- Add hardware addresses to a wireless access point (WAP)
- Configure your firewall to work with printers
- Solve printer management problems
- Embedded Web server cannot be opened
- Troubleshoot installation issues
- Hardware installation suggestions
- HP software installation suggestions
- Solve network problems
- Understand the Self Test Diagnostic Page
- Understand the network configuration page
- Clear jams
- Clear paper jams
- Avoid paper jams
- Network setup
- Change basic network settings
- View and print network settings
- Turn the wireless radio on and off
- Change advanced network settings
- Set link speed
- View IP settings
- Change IP settings
- Configure the printer’s firewall settings
- Creating and using firewall rules
- Reset network settings
- Set up the printer for wireless communication
- To set up a wireless communication using the Wireless Setup Wizard
- Understand 802.11 wireless network settings
- Test the wireless connection
- Change the connection method
- Guidelines for ensuring wireless network security
- To add hardware addresses to a WAP
- Other guidelines
- Guidelines for reducing interference on a wireless network
- Uninstall and reinstall the HP software
| - Print
- Print documents
- Print documents (Windows)
- Print documents (Mac OS X)
- Print brochures
- Print brochures (Windows)
- Print brochures (Mac OS X)
- Print on envelopes
- Print on envelopes (Windows)
- Print on envelopes (Mac OS X)
- Print photos
- Print photos on photo paper (Windows)
- Print photos on photo paper (Mac OS X)
- Print photos from a memory device
- Print DPOF photos
- Print on special and custom-size paper
- Print on special or custom-size paper (Mac OS X)
- Print borderless documents
- Print borderless documents (Windows)
- Print borderless documents (Mac OS X)
- Scan
- Scan an original
- Scan to a computer
- Scan to a memory card
- Scan using Webscan
- Scanning documents as editable text
- Copy
- Copy documents
- Change copy settings
- Fax
- Send a fax
- Send a standard fax
- Send a standard fax from the computer
- Send a fax manually from a phone
- Send a fax using monitor dialing
- Send a fax from memory
- Schedule a fax to send later
- Send a fax to multiple recipients
- Send a fax in Error Correction Mode
- Receive a fax
- Receive a fax manually
- Set up backup fax
- Reprint received faxes from memory
- Poll to receive a fax
- Forward faxes to another number
- Set the paper size for received faxes
- Set automatic reduction for incoming faxes
- Block unwanted fax numbers
- Add numbers to the junk fax list
- Remove numbers from the junk fax list
- Print a Junk Fax Report
- Receive faxes to your computer (Fax to PC and Fax to Mac)
- Fax to PC and Fax to Mac requirements
- Activate Fax to PC and Fax to Mac
- Modify Fax to PC or Fax to Mac settings
- Set up speed-dial entries
- Set up and change speed-dial entries
- Set up and change group speed-dial entries
- Delete speed-dial entries
- Print a list of speed-dial entries
- Change fax settings
- Configure the fax header
- Set the answer mode (Auto answer)
- Set the number of rings before answering
- Change the answer ring pattern for distinctive ring
- Set the dial type
- Set the redial options
- Set the fax speed
- Set the fax sound volume
- Fax and digital phone services
- Fax over Internet Protocol
- Use reports
- Print fax confirmation reports
- Print fax error reports
- Print and view the fax log
- Clear the fax log
- Print the details of the last fax transaction
- Print a Caller ID Report
- View the Call History
- Work with ink cartridges
- Information on ink cartridges and the printheads
- Check the estimated ink levels
- Replace the ink cartridges
- Store printing supplies
- Store ink cartridges
- Store printheads
- Technical information
- Warranty information
- Hewlett-Packard limited warranty statement
- Ink cartridge warranty information
- Printer specifications
- Physical specifications
- Product features and capacities
- Processor and memory specifications
- System requirements
- Network protocol specifications
- Embedded Web server specifications
- Media specifications
- Understand specifications for supported media
- Set minimum margins
- Guidelines for printing on both sides of a page
- Print specifications
- Copy specifications
- Fax specifications
- Scan specifications
- HP Web site specifications
- Environmental specifications
- Electrical specifications
- Acoustic emission specifications
- Memory device specifications
- Memory card specifications
- USB flash drives
- Regulatory information
- FCC statement
- Notice to users in Korea
- VCCI (Class B) compliance statement for users in Japan
- Notice to users in Japan about the power cord
- Noise emission statement for Germany
- LED indicator statement
- Gloss of housing of peripheral devices for Germany
- Notice to users of the U.S. telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users in the European Economic Area
- Notice to users of the German telephone network
- Australia wired fax statement
- Regulatory information for wireless products
- Exposure to radio frequency radiation
- Notice to users in Brazil
- Notice to users in Canada
- Notice to users in Taiwan
- European Union regulatory notice
- Regulatory model number
- Declaration of conformity
- Environmental product stewardship program
- Paper use
- Plastics
- Material safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Disposal of waste equipment by users in private households in the European Union
- Power consumption
- Chemical Substances
- RoHS notices (China only)
- Third-party licenses
- HP supplies and accessories
- Order printing supplies online
- Supplies
- Ink cartridges and printheads
- HP media
- Additional fax setup
- Set up faxing (parallel phone systems)
- Select the correct fax setup for your home or office
- Case A: Separate fax line (no voice calls received)
- Case B: Set up the printer with DSL
- Case C: Set up the printer with a PBX phone system or an ISDN line
- Case D: Fax with a distinctive ring service on the same line
- Case E: Shared voice/fax line
- Case F: Shared voice/fax line with voice mail
- Case G: Fax line shared with computer modem (no voice calls received)
- Set up the printer with a computer dial-up modem
- Set up the printer with a computer DSL/ADSL modem
- Case H: Shared voice/fax line with computer modem
- Shared voice/fax with computer dial-up modem
- Shared voice/fax with computer DSL/ADSL modem
- Case I: Shared voice/fax line with answering machine
- Case J: Shared voice/fax line with computer modem and answering machine
- Shared voice/fax line with computer dial-up modem and answering machine
- Shared voice/fax line with computer DSL/ADSL modem and answering machine
- Case K: Shared voice/fax line with computer dial-up modem and voice mail
- Serial-type fax setup
- Test fax setup
- Printer management tools
- HP printer software (Windows)
- HP Utility (Mac OS X)
- Embedded Web server
- About cookies
- To open the embedded Web server
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