- Printer Basics
- Quick access to more information
- Web links for drivers, software, and support
- HP LaserJet 1020 printer
- User guide links
- Where to look for more information
- Printer configuration
- HP LaserJet 1020 printer
- Walk around
- Printer control panel
- Media paths
- Priority feed slot
- Main input tray
- Output bin
- Printer connections
- Connecting the USB cable
- Printer software
- Supported operating systems
- Printer software for Windows computers
- To install printer software for all other operating systems
- Printer drivers
- Printer properties (driver)
- Printer properties online help
- Print setting priorities
- Printer information page
- Printer information page
- Printer Test page
- Printer media considerations
- Supported media sizes
- Printing Tasks
- Manual feed
- Cancelling a print job
- Understanding print quality settings
- Optimizing print quality for media types
- Guidelines for using media
- Paper
- Labels
- Label construction
- Transparencies
- Envelopes
- Envelope construction
- Envelopes with double-side seams
- Envelopes with adhesive strips or flaps
- Envelope storage
- Cardstock and heavy media
- Cardstock construction
- Cardstock guidelines
- Letterhead and pre-printed forms
- Choosing paper and other media
- HP media
- Media to avoid
- Media that might damage the printer
- Loading media into the input trays
- Priority feed slot
- 150-sheet main input tray
- Printing an envelope
- Printing multiple envelopes
- Printing on transparencies or labels
- Printing on letterhead and pre-printed forms
- Printing on custom-size media and cardstock
- Printing on both sides of the paper (manual two-sided printing)
- Printing multiple pages on a single sheet of paper (N-up printing)
- Printing booklets
- Printing watermarks
- Problem Solving
- Finding the solution
- Step 1: Is the printer set up correctly?
- Step 2: Is the Ready light on?
- Step 3: Can you print a Printer Test page?
- Step 4: Is the print quality acceptable?
- Step 5: Is the printer communicating with the computer?
- Step 6: Does the printed page look like you expected?
- Contact HP support
- Status light patterns
- Paper handling problems
- Media jam
- Print is skewed (crooked)
- More than one sheet of media feeds through the printer at one time
- Printer does not pull media from the media input tray
- Printer curled the media
- Print job is extremely slow
- Printed page is different than what appeared on screen
- Garbled, incorrect, or incomplete text
- Missing graphics or text, or blank pages
- Page format is different than on another printer
- Graphics quality
- Printer software problems
- Improving print quality
- Light or faded print
- Toner specks
- Dropouts
- Vertical lines
- Gray background
- Toner smear
- Loose toner
- Vertical repetitive defects
- Misformed characters
- Page skew
- Curl or wave
- Wrinkles or creases
- Toner scatter outline
- Water droplets on bottom edge
- Clearing jams
- Typical media jam locations
- Removing a jammed page
| - Maintenance
- Cleaning the printer
- Cleaning the print cartridge area
- Cleaning the printer media path
- Changing the pickup roller
- Cleaning the pickup roller
- Changing the printer separation pad
- Redistributing toner
- Changing the print cartridge
- Appendix A Printer Specifications
- Environmental specifications
- Acoustic emissions
- Electrical specifications
- Physical specifications
- Printer capacities and ratings
- Memory specifications
- Appendix B Service and Support
- HP limited warranty statement
- UK, Ireland, and Malta
- Austria, Belgium, Germany, and Luxemburg
- Belgium, France, and Luxemburg
- Italy
- Spain
- Denmark
- Norway
- Sweden
- Portugal
- Greece and Cyprus
- Hungary
- Czech Republic
- Slovakia
- Poland
- Bulgaria
- Romania
- Belgium and the Netherlands
- Finland
- Slovenia
- Croatia
- Latvia
- Lithuania
- Estonia
- Russia
- HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
- HP policy on non-HP supplies
- HP anticounterfeit Web site
- Data stored on the toner cartridge
- End User License Agreement
- Customer self-repair warranty service
- Customer support
- Appendix C Environmental Product Stewardship Program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Paper
- Material restrictions
- Disposal of waste equipment by users (EU and India)
- Electronic hardware recycling
- Brazil hardware recycling information
- Chemical substances
- Product Power Data per European Union Commission Regulation 1275/2008
- Restriction on Hazardous Substances statement (India)
- Restriction on Hazardous Substances statement (Turkey)
- Restriction on Hazardous Substances statement (Ukraine)
- Substances Table (China)
- SEPA Eco label User Information (China)
- The regulation of the implementation on China energy label for printer, fax, and copier
- Material Safety Data Sheet (MSDS)
- EPEAT
- For more information
- Appendix D Regulatory Information
- Regulatory statements
- FCC regulations
- Canada - Industry Canada ICES-003 Compliance Statement
- EMC statement (Korea)
- Power cord instructions
- Laser safety
- Laser statement for Finland
- GS statement (Germany)
- Eurasian Conformity (Belarus, Kazakhstan, Russia)
- Appendix E HP Parts and Accessories
- Ordering supplies
- Using HP print cartridges
- HP policy on non-HP print cartridges
- HP anticounterfeit Web site
- Storing print cartridges
- Print cartridge life expectancy
- Saving toner
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